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Basch Medical Privacy Policy

What data do we collect?

The Basch Medical Pvt. Ltd may collect Personal Data actively entered by the Holder at the time of contact, registration or service, and collected automatically when using digital services. That is, we may collect the following categories of Personal Data:
INFORMATION ACTIVELY PROVIDED BY THE HOLDER
When you Contact us or access Martinato’s websites and portals or mobile applications, and provide data such as full name, CPF, email, gender, date of birth, city and state; payment information from your contract with the operator; when filling out Service forms, with the addition of other Personal Data actually provided by you, the Holder.
INFORMATION COLLECTED AUTOMATICALLY WITH DIGITAL RESOURCES
When you, the Owner, use websites, portals, mobile applications or Wi-Fi technology provided by Basch Medical, we collect, by automated means, information such as cookies and similar technologies. Some examples: characteristics of the access device and browser; IP address (with date and time); IP origin; information about clicks; pages accessed; search terms entered on our portals. among others. For such collection, Basch Medical will use some standard technologies, such as cookies and pixel tags , which are used with the purpose of improving the Holder’s browsing experience on digital services, according to their habits and preferences. A “cookie” is a file that is placed by a web server on a computer’s hard drive. A “pixel tag” is a technology that helps us identify when content was accessed or visited – with it, it is possible to count the actions that people take on a website after clicking on your ad. For example: registering, purchasing a product, downloading an e-book, etc.

How we may use your Personal Data

The processing we carry out of your Personal Data will vary according to the Holder Category in which you are inserted and through which you have a relationship with Basch Medical and its partner service providers.

We may use your Personal Data to:

  • Perform administrative services in accordance with your contract(s) with Basch Medica Pvt Ltd and partner service providers.
  • Perform services required by laws and regulatory authorities.
  • Provide and communicate to you products and services offered by Basch Medical Pvt Ltd and service providers and business partners, as well as personalized recommendations.
  • Operate, evaluate, manage and improve our business and the services offered and provided to you, including data analysis and anonymization, if possible.
  • Other purposes, for which we provide a specific privacy notice or request consent at the time of collecting Personal Data or processing Personal Data, as authorized or required by law or regulatory authority.
  • Get to know you, including your preferences or other characteristics. We treat these inferences as Personal Data when required by applicable law.
Whenever required under applicable legislation, we will only use your Personal Data with your consent, as necessary to provide you with products, services, services and procedures under your contract(s); for the protection of health; to comply with a legal or regulatory rights obligation; or when there is a legitimate and imperative interest that requires use.

How we use cookies

When you, the Owner, use our digital services through websites or portals and mobile applications, access Wi-Fi in one of our establishments, we may collect personal data through the use of cookies. The purpose of cookies is to make visits to our digital services more enjoyable and to obtain information about how they are used, bringing optimizations to our customers.

How we store and protect your data

The security of your Personal Data is important to the Basch Medical Pvt Ltd. We are committed to protecting the information we collect. We apply appropriate administrative, technical, physical and legally required measures that aim to protect the Personal Data you provide or that we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Basch Medical has an Information Security Policy with rules on the retention and disposal of Personal Data, which defines the guidelines for determining the appropriate retention period for each type of Personal Data collected, considering its nature, collection need and purpose for which it will be processed. Personal Data is stored only for as long as necessary to fulfill these purposes, unless there is any other reason for its retention, such as, for example, compliance with any legal, regulatory, contractual obligations, exercise of your rights in judicial or administrative proceedings , as long as they are substantiated with a legal basis.

Your rights and choices

  • You may have the right or choice, as applicable regulations permit, to:
  • Access your Personal Data, correct it, limit or oppose its processing, or request its deletion.
  • Receive the Personal Data you provided to us to transmit it to another company.
  • Withdraw any consent you have given.
  • Know with which public or private entities we share your Personal Data.

Personal Data Breach Reports

If we do not meet your expectations with regard to the processing of your Personal Data, or if you wish to make a complaint about our privacy practices, or report an incident of Personal Data breach , such as leakage, loss or improper alteration of your Personal Data or those of holders of your knowledge , we ask that you inform us, thus giving us the opportunity to resolve the problem. To help us respond to this request, we ask that you send an email to info@baschmedical.com . , or call: +91 829-585-2255
We seek to review and respond to all complaints or reports within a reasonable time and as required by law.

How to contact us

You can send your request to exercise your rights , with regard to your Personal Data Customer Service (SAC) , by the following means: email to info@baschmedical.com .
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