Frequently Asked Questions
Kashmir Surgicals specializes in a wide range of surgical instruments
and medical devices, including those for eye, ENT, anaesthesiology, and
fiber optic endoscopy procedures. Our product line also includes
disposable laryngoscopes and other specialized equipment.
Yes, all our manufacturing and sales facilities are ISO 9001:2000
certified, and our products hold the "CE" mark. Additionally, some of
our products are listed on the FDA. We strictly adhere to international
manufacturing standards and maintain high-quality standards through
online inspection systems and route cards.
Our products are manufactured in our ISO-certified facilities in Ambala,
India. We uphold the highest standards of quality and safety in our
manufacturing processes, ensuring that our products meet or exceed
regulatory requirements and industry standards.
Yes, we provide customized solutions to meet the specific needs of our
customers. Our experienced team works closely with clients to
understand their requirements and develop tailored solutions that
address their unique needs and preferences.
We stand behind the quality and performance of our products and
offer a warranty on all our surgical instruments and medical devices.
The duration of the warranty varies depending on the product and is
outlined in our terms and conditions.
To place an order with Kashmir Surgicals, simply visit our website and
browse our product catalog. Once you have selected the products you
need, you can proceed to the checkout process and complete your
order online. Alternatively, you can contact our sales team directly for
assistance with placing your order.
We accept various payment methods, including credit/debit cards, bank
transfers, and online payment platforms. Our secure payment gateway
ensures that your financial information is protected during transactions.
Yes, we provide training and support for using our products. Our team
of experts is available to offer guidance and assistance with product
selection, usage, maintenance, and troubleshooting. We also offer
educational resources and materials to help users maximize the
effectiveness of our product
If you have any further inquiries or require assistance, you can contact
Kashmir Surgicals through our website's contact form, email, or phone.
Our dedicated customer service team is available to address your
questions and provide the support you need.